Product Help
- Check the prices of spare parts for European regions and countries
- Where is the repair center for European regions and countries?
- Global ROMs and Updates
- What carriers can get support on REDMAGIC phones?
- Speaker sound issues
- My fingerprint scanner isn't working and doesn't respond when touched
After-sales Support
- Check the prices of spare parts for European regions and countries
- Where is the repair center for European regions and countries?
- When will I receive my refund after returning my device?
- Will rooting or unlocking the bootloader void my warranty?
- Can I purchase specific parts for my device?
- How do I return/repair my device?
Shipping and Tracking
- My package has been returned to sender. What happens next?
- What should I do before I sign for my parcel?
- What should I do if I received wrong or missing merchandise?
- What should I do if my parcel was damaged upon delivery?
- What should I do if my package is lost?
- Can I change the address after my order has shipped?