There could be a number of issues preventing your transaction:
- A problem with the credit card
- Your online Payment Gateway settings
- Incorrect card details provided during payment
Debit/credit card
Please confirm that the credit card information has been filled in correctly and try again after a few minutes.
If the problem persists, contact your card issuer or try a different method of payment.
PayPal
Please make sure that your shipping address exactly matches the address that you have on file of PayPal. An extra space or missing punctuation can cause the payment to fail. Once you have amended your shipping information, please try again.
If payment problems persist, please contact PayPal or try a different method of payment.
If you have tried these troubleshooting steps and payment issues still persist, please send us a screenshot of the error message at support@redmagic.gg and we will do our best to rectify the problem.