What should I do if I received wrong or missing merchandise? Please send an email to firstname.lastname@example.org with photo evidence. We will do our best to handle your case promptly. Was this article helpful? 24 out of 41 found this helpful Related articles What should I do if my parcel was damaged upon delivery? What should I do if my package is lost? Where will my order be shipped from? What should I do before I sign for my parcel? What should I do if my tracking has not been updated for an extended period of time?