What should I do if my tracking has not been updated for an extended period of time? Red Magic Global July 17, 2019 10:09 Follow Please contact email@example.com and include your order number to find out about your order status. We will do our best to handle your case promptly. Related articles How can I track my order? When will I receive my order? Where will my order be shipped from? Does Red Magic ship to my country? My package has been returned to sender. What happens next? Comments 0 comments Please sign in to leave a comment.