Please see below for a quick step-by-step tutorial for creating an RMA:
Step 1: Head over to your order detail page and click the service request button to begin your repair and warranty claim.
Step 2: Select RMA Type. You can select Return, Replacement, or Repair.
Step 3: Fill in "Reasons" and other required messages, then submit the application.
Step 4: Please wait for our response for the next steps.
Or you can contact email@example.com for help directly.
Please note: Self Service RMA is only applicable to devices purchased on Red Magic.gg. You will need to contact Red Magic Customer Support Team if you purchased your device from one of our official distributors.